How to submit a warranty claim ?

Warranty Offered by Retailers

CONCERTO Windows are covered against material or workmanship defects. Any part deemed defective will be replaced. Warranty terms may vary depending on the manufacturer and window type.

Submit your warranty claim directly to your CONCERTO Windows retailer. Make sure to include either your warranty certificate or the original purchase invoice.

Make sure you have the purchase date and retailer name, as indicated on your contract, invoice, or warranty certificate.
If the retailer you purchased from is no longer in business, please contact the nearest authorized retailer. You can find one here ›

For Information Purposes Only,
Here are a few examples of typical window warranties:

PVC frame: 20 years

Thermos glass units

10 to 20 years,
depending on the type of glass

Hardware

Lifetime or 10 years,
depending on the window models

Paint finish

10 years

Certain conditions and administrative fees may apply.
Please consult your retailer for full warranty details.